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Collection
of your Personal Information
We will ask you
when we need information that personally identifies you (personal information)
or allows us to contact you. Generally, this information is requested
when you are signing up for an event or training, or when purchasing and/or
registering Netro42 products. Personal information collected by www.trackyourtrip.co.uk is
extensive because we are providing a service that assists you in completeing
your mileage records.
For example:
If you choose a service or transaction that requires payment, such as paying
the annual subscription on the website, we will request personal information
necessary for billing, such as: name, address, telephone number, and credit
card number.
When you enter
our free trackyourtrip 30-day trial, we ask you to register electronically.
We keep this registration information on file with any information you've
already given us on previous visits to our website.
TrackyourTrip also collects certain information about your computer hardware
and software. This information may include: your IP address, browser type,
operating system, domain name, access times and referring website addresses.
This information is used for the operation of the service, to maintain quality
of the service, and to provide general statistics regarding use of TrackyourTrip.
Trackyourtrip
also collects information about which pages our customers visit within
www.trackyourtrip.co.uk. This site visitation data is identified
by a unique ID number, and it is linked with personal information where
a user consents as described below.
Use of your Personal Information
We use your personal
information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as newsletters, events, training or software, that you request or purchase.
- To help us create and publish content most relevant to you.
- To alert you to product upgrades, special offers, updated information and other new services from Netro42, if you so request.
- To allow you access to limited-entry areas of our site as appropriate.
We will merge
site-visitation data with anonymous demographic information for research
purposes, and we may use this information in aggregate to provide more
relevant content. In some limited-entry sections of trackyourtrip.co.uk,
with your approval, we will combine site-visitation data with your personal
information in order to provide you with personalized content. If
you decline permission, we will not provide you the personalized service
and won't merge your personal information with site-visitation data.
We occasionally hire other companies to provide limited services on our behalf,
including packaging, mailing and delivering purchases, answering customer
questions about products or services, sending postal mail and processing
event registration. We will only provide those companies the information
they need to deliver the service, and they are prohibited from using that
information for any other purpose.
Netro42 may disclose your personal information if required to do so by law
or in the good-faith belief that such action is necessary to:
- conform to the edicts of the law or comply with legal process served on Netro42
or the site;
- protect and defend the rights or property of Netro42 and its family of websites,
or
- act in urgent circumstances to protect the personal safety of Netro42 employees,
users of Netro42 products or services, or members of the public.
Your information
may be stored and processed in the United Kingdom or any other country
in which Netro42 or its affiliates, subsidiaries or agents maintain facilities,
and by using this site, you consent to any such transfer of information
outside of your country.
Control of
your Personal Information
When you register,
or otherwise give us personal information, trackyourtrip.co.uk will not
share that information with third parties without your permission, other
than for the limited exceptions already listed. It will only be used for
the purposes stated above.
Trackyourtrip.co.uk
occasionally allows other companies to offer our registered customers information
about their products and services.
Trackyourtrip.co.uk may send out periodic e-mails informing you of technical
service, security issues or information about your use of the website
related to a product or service you requested, or confirming you requested
a product or service. You will not be able to choose to unsubscribe to
these mailings, as they are considered an essential part of the service
you have chosen.
Access to
your Personal Information
We will provide you with the means to ensure
that your personal information is correct and current.
Security of your Personal Information
Trackyourtrip.co.uk
is committed to protecting the security of your personal information. We
use a variety of security technologies and procedures to help protect your
personal information from unauthorized access, use or disclosure. For example,
we store the personal information you provide in computer servers with
limited access that are located in controlled facilities. When we transmit
sensitive information (such as a credit card number) over the internet,
we protect it through the use of encryption, such as the Secure Socket
Layer (SSL) protocol.
Use of Cookies
When someone
visits the site, a cookie is placed on the customer's machine (if the customer
accepts cookies) or is read if the customer has visited the site previously.
One use of cookies is to assist in the collection of the site visitation
statistics described above.
We also use cookies
to collect information on which newsletter links are clicked by customers.
This information is used to ensure we are sending information customers
want to read. It is collected in aggregate form and never linked with your
personal information.
Web beacons,
also known as clear gif technology, or action tags, may be used to assist
in delivering the cookie on our site. This technology tells us how many
visitors clicked on key elements (such as links or graphics) on a trackyourtrip.co.uk
Web page. We do not use this technology to access your personally identifiable
information on trackyourtrip.co.uk; it is a tool we use to compile aggregated
statistics about trackyourtrip.co.uk Web site usage. We may share aggregated
site statistics with partner companies but do not allow other companies
to place clear gifs on our sites.
If you choose
to not have your browser accept cookies from the trackyourtrip.co.uk website,
you will be able to view the text on the screens, however you will not
experience a personalized visit nor will you be able to subscribe to the
service offerings on the site.
Enforcement
of this Privacy Statement
If you have questions regarding this statement,
you should first contact Netro42 by email.
Changes to this Statement
Trackyourtrip.co.uk will occasionally update this privacy statement. When
we do, we will also revise the "last updated" date of the privacy statement. This document
was last updated 26 January 2004.
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